COVID-19 Support

If your enquiry is COVID-19 or travel testing related we have a number of resources available that can assist you with your enquiry.

Most questions can be answered by visiting our FAQs

If your enquiry is related to a COVID-19 home sample collection kit or a booking at one of our clinics please visit

Please note we cannot provide travel advice, please refer to local government guidelines for more information on testing requirements

Get in touch

Please fill out ALL the fields listed in the form below in order to direct your enquiry to the relevant department and respond as quickly as possible. All enquiries are treated confidentially.

For international contact details click here.

    COVID-19 Customer Support

  • Got a query regarding COVID-19?
    Visit and go to the "Contact Us" section

    Randox Laboratories Ltd.

  • 55 Diamond Road,
    County Antrim,
    BT29 4QY,
    United Kingdom
    Tel: +44 (0) 28 9442 2413
    Please only use this number for non-COVID related questions. Admission by appointment only.

    Randox Laboratories-US, Ltd.

  • 515 Industrial Boulevard,
    Bardane Industrial Park,
    West Virginia,
    Tel: (+1) 866 4 RANDOX
    Fax: (+1) 866 RANDOX 1

    Press & Media Enquiries ONLY

  • Have a media enquiry?
    Contact us on
    These details should be used for press enquiries only. For customer support enquiries please refer to customer support contact details above.