We Are Randox | Travis Lai returns home to Malaysia with Randox
Being part of a global company offers endless opportunities including career growth, international travel and the chance to relocate somewhere new and exciting, or to take your job back home!
Travis Lai, one of our business development executives for Randox Quality Control took the opportunity to relocate from London to Malaysia in order to be closer to his family back in December 2015! Read our Q&A below to find out what it’s like to work for Randox and how Travis enjoys being closer to his family and friends.
Hi Travis, can you tell us a little bit about your background working for Randox?
I have been with Randox now for nearly three years working as a business development executive for Randox Quality Control. As part of my role I am constantly developing new sales leads, developing relationships with current and new customers, in charge of distributor management and planning and overseeing new marketing initiatives which all aim to grow the Quality Control division at Randox.
How did you find working in the London?
When I first started working for Randox I was based in the London Wall office. I had been to London a few times before I joined Randox and already knew a few people who were living in London which was nice. London is a very vibrant and multi-cultural city with lots to do and see. It was a big change for me in the beginning as it took me a while to get used to the food and of course the weather! I made sure to buy a raincoat during my first week!
What made you decide to relocate home to Malaysia?
I worked in London from April 2014 to Dec 2015 before I took the opportunity to return home to Malaysia due to a family concern. I had been thinking about it for a while and when the opportunity came Randox approved my application for relocation. I was very pleased that I was given this unique opportunity as it’s quite rare that employees are able to transfer from London to as far as Asia for a job role. But that’s one of the perks working in a global organisation, you get to experience things that you wouldn’t get the opportunity to do so elsewhere– I am extremely grateful that I got the opportunity to move back home for work.
Were you able to continue to work in the same job role once you moved home?
Yes, I was able to continue to work as a business development executive for Randox Quality Control which is great, the only thing that changed was my location.
What do you enjoy the most about being home in Malaysia?
I love being closer to my family and friends here at home, I think that’s probably the best thing for me I missed them a lot when I was living in London. It’s also great to get back to the sunny weather, Malaysia is quite warm all year around so there isn’t much of a need for a raincoat over here and I also love the food. My favourite dish is called Nasi lemak, it is a Malay fragrant rice dish cooked in coconut milk and considered the national dish. In terms of work, it’s useful that I am closer to the end users and distributors. This really comes in handy when I need to get in touch with distributors urgently and I don’t have to worry about time differences.
If you are interested in joining our global team make sure that you check out Randox careers website to see what new opportunities we have for you.
As a global diagnostic company with employees situated in 145 different countries across the globe, working with Randox offers amazing opportunities for international travel, and even for relocating half way across the world!
Our aim is to revolutionise healthcare through innovative diagnostics and save lives, and we can’t achieve this aim without the support of each and every one of our employees who are situated throughout the world.
Recently we took the time to catch up with Andrew Dunlop, who relocated from our Headquarters in Crumlin to Austin, Texas, USA.
Hi Andrew, what’s your current job title at Randox?
Currently my job title is National Sales Manager for the RX Sales department at Randox. I have been working for Randox for over four years now and I am really enjoying my role. My main job responsibilities include selling RX instrumentation to clinical labs, research sites and education facilities while also managing staff who do the same.
Was relocating something that you imagined doing when you first started your career with Randox?
Relocating was always something that I thought may have been an option but wasn’t sure how realistic it would be. I was always encouraged to pursue international travel and I loved the idea of seeing how business was done in other parts of the world. Having previously lived in the USA for two years through an internship with another company before I started working for Randox, I loved the idea of returning someday but didn’t know if it would be possible. I didn’t know anyone who already lived in Texas but because I had travelled to Austin on so many occasions for business I knew it was a great city. As I was travelling quite frequently to the USA I brought up the possibility of relocating there which was fully supported by the company.
What happened in the first few weeks of your relocation? Did you face any challenges?
The first few weeks were fairly hectic: I had to source getting a new car, a driver’s licence and finding an apartment and furniture. Randox helped me settle in by putting me up in a hotel initially and they also bring me home at least once per year which is something that I always look forward to.
How are you finding living in a new culture?
I love the culture in the USA and I have got used to pronouncing words a certain way so people can understand me such as two, eight, hour and even Andrew. The American’s use different terms such as Cell Phone, trunk, Gas etc too. The weather is also great, blue skies and sun is the norm for me now. I am able to live an outdoor lifestyle in my spare time, go hiking, mountain biking, BBQs etc, the list could go on and on!
How are you coping living so far from home?
I miss family and friends a lot, but as time passes it becomes normal. But the company does fly me home once per year which is something I always look forward to. I will have been home three times in 2016, but I wasn’t home at all in 2015.
Are you doing the same job in your new role?
My job role didn’t change significantly, I do a very similar job that I did before when I was located in Ardmore. Previously I managed staff who sold RX equipment in Brazil, Spain, UK and USA but now I purely focus on the US market. Plus being in the market has allowed me to understand it so much more and sales have really grown as a result which is a big plus!
What’s been the highlight of your move so far?
The highlight for me is being in a city that I truly love.
If you are interested in joining an international company that can offer you the chance to relocate to some of the biggest cities in the world, make sure that you check out our website for any current opportunities. We also offer a student placement program and graduate development program to help students and recent grads build the necessary experience needed to work within a global company.
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